It’s the new year: a time for new goals, new ideas, and new beginnings, both for us and for our team members. And unfortunately, for our team members, that sometimes means an abrupt departure from our company. The new year can sometimes result in a wave of people quitting without
Lately, we’ve been discussing ways to manage operational changes with your team. Today, I want to talk about some reasons why operational changes aren’t getting implemented as smoothly as you think they should be…because the problem probably isn’t what you think it is. A lot of times, when we have
There is one question I sometimes get from business owners and team leaders that makes me so sad to hear: “Is it too late for my team?” Some people end up bogged down by this feeling that they’ve tried everything—that they have really tried to boost motivation, to set clear
There is a phrase that I have been hearing over the last few weeks that has left me a bit mind-boggled… “Process for process’s sake.” This phrase actually came up in a workshop I was leading for a corporate client around optimizing time. I heard teams saying, “I don’t want
There’s an age-old question floating around out there that many managers struggle to answer… How do we get our employees to go above and beyond? Here’s how the story usually goes: We hire great people. We pay them well. We inspire them to do great work. And yet, more often
Spoiler alert, business owners… If you are a business owner with a team, then guess what? You’re also a manager. Some of you might be thinking, “Well, duh, Lia—we know that!” But I bet most of you didn’t think about it that way, because…well, you’re the owner, right? Owners and
As managers, team leaders, and business owners, we have so much on our plate…so much that oftentimes, smaller tasks can slip through the cracks. Does this mean we’re bad at our jobs? Does this mean we aren’t capable of managing? Not at all—it just means we need a little help
There’s one thing I always recommend managers start adding to their routines with their team: one-on-one meetings with team members. Holding meetings with each individual team member, just the two of you, is actually critically important…but not everyone knows that. So today, I’m going to talk about why we need
Whether we admit it or not, there’s one question that we all ask ourselves as managers… “Why can’t my team members read my mind?” How many times have you ended up in a situation where you have found your expectations aren’t being met, despite feeling like you’ve explained them enough?
As the end of 2023 approaches, I’ve started speaking with my clients about setting priorities for the rest of the year. 2024 is coming up faster than we think, and as we hurtle toward a new year, we want to start zeroing in on what we want to complete before
The feedback you keep swallowing, because you don’t want to deal with them getting defensive.
The star performer you won’t check on, because if they’re not happy, that’s a raise you didn’t plan for.
You’re not avoiding these because you’re bad at this. You’re avoiding them because no one ever gave you the words. So they sit there, costing you the people you can least afford to lose.
NOT ANYMORE.
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