The solution is simpler than you think.
I'll take you from stressed to scaling with my system for making it easier to get work done and manage your team
Before we dive in, let's get one thing straight
And we're about to make managing your team the easiest part of your job
😰 You are paying your team members well but feel like you’re the only person focused on growing your business, and the pressure keeps you awake at night
😰 Your business has hit a plateau and you know you won’t be able to get from $1M to $5M, or $5M to $10M
😰 You are deep in the weeds, making more decisions than you should be and working on low level work and aren’t sure what to delegate
😰 You don’t have any systems in place for repeatable work
😰 You don’t set a lot of boundaries with clients and feel like you have to be available all of the time
😰 You are working constantly, can’t step away in the evenings or weekends, and definitely not take a vacation
🥳 By clearly defining your team members' roles in growing your business (along with specific tasks), you will transform them into profit generating machines
🥳 By getting support in mapping out your team operations, you will break through your financial plateau
🥳 By auditing your time and decisions, you will be able to delineate what you need to spend time on and where you can delegate
🥳 By clarifying expectations, all work will be repeatable
🥳 By clarifying your operating model with clients, your boundaries will be respected
🥳 By connecting the dots between priorities and expectations, employees will always know what to focus on
Team Whisperer SOS Call
Have some difficult feedback to share with a team member? Not sure how to track work on your team? In our 60-min call, we will get you the answers you need by the time you hop off the phone. Includes sharing of tools, strategies, resources, etc.
Team Whisperer in Your Pocket
Get you the support to feel ease managing your team- monthly plan includes four hours a month to use for 1:1 coaching, consults with your team, getting systems up and running, and to talk through sticky situations as they come up.
Ops Playbook VIP Day
Ready to feel like you have a better handle on how work gets done on your business. Get my ultimate formula for reducing overwhelm as a business owner, while streamlining work on your team. Results include less stress and more money in your pocket.
Ops Playbook Program
Get a FULLY customized and built out Team Operations Playbook for your team, plus 3 months of implementation support, coaching, training team members, etc. Most popular and most comprehensive option because I do all of the work for you ;)
The NUMBER ONE thing business owners say after working together is:
Why spend one more day stressing over managing your team?
A PR company transformed
The Client: The Pitch Club
The Challenge: A business owner eager to get out of the weeds and into growth-mode and turn a division of her business from a cost center to a profit center
The Result: "In the three or four weeks since since we we worked with Lia on the playbook in the last month, my team is now nearly paid in client acquisition and basically retention and ongoing client payments, they paid for over half of their cost. And by September 1st, which is in just a little over 40 days, we should be completely profitable with an area of business that was only costing money, which is not only great for the bottom line, but it's just great from an energetic standpoint for me, because I don't feel such pressure to always be the one that has to create the clients and the sales."
A MedSpa CEO eager to scale herself and her business
The Client: Sculpt Wellness
The Challenge: A CEO feeling like no matter what she focused on, there was always more to do; worried she was missing opportunities to grow her business and better serve her clients.
The Result: "I just know that for so many other business owners out there or for CEOs, it can just feel like you're always spinning your wheels and not a lot of movement. And you really, how you were able to come in and so quickly pull out of me what you helped me realize, I actually do know what I need to do. I just have never had anyone help me be able to like structure it in a way that feels realistic, doable, and then you just immediately and so quickly in such a quick turnaround, creating an action plan... I really am blown away at your expertise, your, special gift that you have to come in and to really read a team and to see where there's communication blocks and where there's room for improvement and how to really like 10X productivity."
A MedSpa in hyper growth mode
The Client: BevelUp
The Challenge: A CEO scaling to her second location, eager to maintain the same world class luxury experience from one location to the next as she expands, and have more ownership across the team in growing the business.
The Result: "After introducing the playbook to the team, I feel like I have given them the support and clarity they need to succeed - a road map about who we are as a brand and where they show up in that success story. It has taken the burden of being an "issues manager" or "guidance counselor" for the team off my shoulders and given them the freedom to move through challenges with confidence. The team now has a resource that clearly defines how success looks at BevelUp and it has given me the freedom to focus on building the brand."
"Lia's many talents, experience, and practical approach to building resilient high-performing teams is unmatched. I've had the privilege to witness firsthand the transformative impact of her guidance, including double digit increases in employee sentiment scores following her programming. I can't think of a better way to elevate your organization and find deeper enjoyment in your work."
Engineering Director, Google
"Lia was fabulous! She spoke to our group of leaders to frame our forthcoming conversations about Navigating Risk & Reward. She was warm and friendly while her experience and knowledge about workplace realities really showed through. It was exactly what we needed, got the group thinking about — and engaged in — the topic, and ready to explore it together even more in the future. Thank you, Lia!"
Vice President, The National Nonprofit Alliance
"Lia and I focused on strengthening my skills around people management and giving difficult feedback. Her coaching helped me delegate responsibilities better, saving me hours of time in my own work, and turn around the performance with a struggling team member into a star employee."
Group Account Director, Skona
🔥 you are tired of feeling overwhelmed my managing your team, unsure if you are doing the right things
🔥 you want to grow your business to that next milestone or break through a plateau
🔥 you are ready for a fully implemented solution that will save you time and money
🔥 you have a team of 3 to 50 people (can include full-time, part time, or contractors)
You know those moments when you felt like you explained what was in your mind COMPLETELY CLEARLY, but then your team didn’t get it or do the thing right? Or when you have to answer the same questions over and over? Or when you had an AMAZING new hire that was crushing it and then unexpectedly left the team? These are miscommunications that happen all of the time on teams, and they’re frustrating for both the business owner as well as the team members.
Enter the Team Whisperer. My passion is in being the translator between the vision in your head and how your team understands it - connecting the dots, making it clearer, and surfacing what in it for THEM so they get on board.
Working in team operations for a decade in big tech in companies like Microsoft, Apple, and Google, I learned the differences between what makes a team perform at their best and what makes a team fall short, even with all of the resources in the world; and I’m here to bring these secrets to you to reduce overwhelm, improve retention, and help you scale your business.
Schedule a time &
complete the form
Click to schedule a time for your free strategy call, completing the form to share a little more about your team so we can best utilize our time together.
Hop on your
Share more about your business and where you're getting stuck, and I'll share some quick things you can do right away to start optimizing your team.
Map out your
In our call, we'll figure out what program is right for you based on where you are with your team and business; ensuring you're left feeling setup for success.
Note that in order to best serve our clients and provide hands on support, there are a limited number of spaces allotted for strategy calls.
Managing Made Simple Podcast
Demystifying the good, and bad, and the ugly of life as a people manager; sharing tips, tools, stories from the trenches, and interviews with experts. Because let's face it, wouldn't it be easier if giving hard feedback didn't make you want to throw up?
Overwhelmed, frustrated, or burned out? It's time to get UNSTUCK. Unstuck is your field manual for looking at places you are feeling stuck and reframing your perspective, opening up all new ways of handling even the toughest situations, from feedback to comparison to negotiating and more.
Whether it's supporting your managers with issues like giving feedback, navigating change, or communication norms around hybrid work; or team-wide topics like owning our accomplishments & overcoming impostor syndrome, my targeted workshops help higher engagement and better performance on teamsCheck it out