SMALL BUSINESS CASE STUDIES

What happens when you stop fixing people and start fixing

systems.

Four business owners, four industries, four different versions of "stuck in the weeds."
Here's what changed when we installed the right systems behind the team they already had.

PR AGENCY

OPS PLAYBOOK

$20K

Recurring revenue in 40 days

From cost center to profit center in under six weeks.

Rebecca Cafiero
Founder & CEO, The Pitch Club

LOCATION SCOUT & PRODUCTION

OPS PLAYBOOK + TEAM OFFSITE

$1M

Best quarter ever

From a fragile team to her best quarter in company history.

Cindi Osborne
CEO, Mint Locations

MEDSPA & AESTHETICS

OPS PLAYBOOK + FRACTIONAL COO

2X

Locations, one culture

Ready to carbon copy the magic to a second location.

Rashae Doyle
CEO, BevelUp Medspa

ADVERTISING & MARKETING

OPS PLAYBOOK + MANAGER COACHING

60

Days to a transformed team

Managers leveled up so the CEO could focus on scale. 

Mollie Elkman
CEO & President, GroupTwo Advertising

LET'S GET YOU ON THE LIST

The pattern repeats.

The results can too.

Every one of these started with a founder who knew something had to change and wasn't sure where to start. If that's where you are right now, let's talk.

Dealing with people is HARD.
This guide makes it EASY.

The feedback you keep swallowing, because you don’t want to deal with them getting defensive.

The star performer you won’t check on, because if they’re not happy, that’s a raise you didn’t plan for.

You’re not avoiding these because you’re bad at this. You’re avoiding them because no one ever gave you the words. So they sit there, costing you the people you can least afford to lose.

NOT ANYMORE.

Get the exact words for the 5 conversations leaders avoid most. Free.