LET'S GET YOU READY TO SCALE
Team operations tools and strategies to help founders, entrepreneurs and small business owners grow their businesses
Let's get real for a minute...
✔ Does the word “process” give you a low key panic attack?
✔ Do you want to hire more people but don't have time to spend ramping them up?
✔ Do you have a way you want things to get done but your team members don't always understand it or follow it?
✔ Are looking for a better understanding of how your employees time is being spent or how long things take?
...How great would it be to not have to worry about this stuff anymore?
MY GOAL:
Keep you in your zone of genius as an entrepreneur and your team in flow so you grow your business
Bringing over a decade of experience driving team operations in some of the biggest names in the corporate world (Google, Apple, Microsoft, Bank of America), I'm here to share my proven strategies for building effective and high performing teams. The secrets to building great teams shouldn't just be for the corporate world. It's time to spread the love ;)
INTRODUCING
THE BILLION DOLLAR OPS PLAYBOOK FOR MILLION DOLLAR BUSINESSES
A six-part program to setup the foundational lightweight processes to keep your team informed, motivated, and operating at their best.
IS THIS PROGRAM RIGHT FOR YOU?
You need this program if you are...
- A seven-figure business owner looking to scale their business to the next level
- Leading/managing a team of 4-10 people
- Considering hiring a team in the future and want to understand what it takes to build a great team from the beginning
Across 6 sessions, we will map out the all of the pieces needed to help your team understand your expectations and how to be successful in your company.
MODULE 1
ONBOARDING
What is the "welcome" experience on the team; where do people go to understand the business and get up to speed, who do they talk to?
How do you bring people up to speed on the team culture and working norms?
After this module, you will have an onboarding guide for your team so people can hit the ground running once hired.
MODULE 2
PRIORITIES
Based on the vision for the team, what are the supporting priorities to get everyone bought in around the bigger picture?
How are these shared; what is the communication process when they shift or tradeoffs come up?
After this module, you will have clarity on your top priorities and how to evaluate tradeoffs in your business.
MODULE 3
EXPECTATIONS
How are expectations set on a team-member level? How do people who what success or "done" looks like?
How are expectations set around roles & responsibilities, independent work vs collaborative?
After this Module, you will have outlined the core expectations of your team members in an easy to digest and sharable format.
MODULE 4
WORK TRACKING
What are the processes and systems for tracking projects and tasks? Is everyone actively using the same systems?
How do you understand and assess how time is being spend? Plan and forecast for the future?
After this module, you will have clarity on what system to use to track work and how you will onboard your team onto the tool.
MODULE 5
DECISION MAKING
What is the process for making decisions, reviewing progress, approving work?
What kinds of decisions need to go to which person? Where do Individual team members make decisions and what Is the expectation around visibility up the chain?
After this module, you will a clearly defined decision making process that is sharable to your team.
MODULE 6
PERFORMANCE MANAGEMENT
How is performance evaluated and how frequently? What is the goal of assessing performance? (motivation, retention, etc).
What are the inputs to the conversation? What does the conversation include?
After this module, you will have defined the way you evaluate success on your team, handle promotions, and give bonuses/ raises and the plan for communicating it to your team.
WHAT YOU GET
THE LET'S GET TO THE GOOD STUFF...
THIS PROGRAM INCLUDES:
- ONE 30-min onboarding session to discuss where you feel most stuck or are needing the most support
- SIX 60-min consulting calls, scheduled weekly or bi-weekly to dive into each of the 6 modules (the program is ideally completed end to end within 12 weeks to keep momentum going)
- ONGOING Voxer support throughout the program to answer questions or discuss ideas as things come up between sessions
- CREATION of all templates needed to support the processes we determine are needed
- ONE 30-min check in session 4 weeks after the program is completed to discuss how implementation is going
It's everything you need to build, deploy, and refine all of the lightweight processes needed to keep your team in flow.
ABOUT LIA, YOUR ROADMAP GUIDE...
Throughout my entire career, I've lived and breathed teams. And now as an entrepreneur, I can't wait to share the strategies I've learned about how to build great teams with you so you can scale your business.
I'm the bestselling author of Unstuck, TEDx speaker and organizational effectiveness consultant with experience leading team operations across Google, Microsoft, Apple, and Bank of America.
When the pandemic turned workplace culture and team dynamics upside down, my passion for building effective teams became my purpose, and left a thriving career in tech to drive transformation in the workplace at scale. My motto is “disruption without destruction,” and I offer simple action-oriented solutions to get teams working at their best.
As the Founder of the The Workplace Reframe organizational strategy firm, I now equips innovative organizations of any size and industry with the tools to cultivate inclusive, motivated, high performing teams resulting in higher retention, more efficiency, and better business results. I'm a sought after expert in the media, featured across Inc, FastCompany, ABC News, CNN Business, US News & World Report, HBR, and more.
Lia's many talents, experience, and practical approach to building resilient high-performing teams is unmatched.
____ Jason Lawrence, Engineering Director, Google
[Lia's] coaching helped me delegate responsibilities better, saving me hours of time in my own work, and turn around the performance with a struggling team member into a star employee.
____ Alison McElwee, Group Account Director, Skona
