Eager to scale your business to the next level but not sure your team is ready?

Let's simplify the way work gets done in your team to propel your business

Schedule your FREE strategy call

 Eager to scale  your business to the next level but not sure your team is ready?  

Let's unlock the secrets of effective team operations to propel your business


Get the ultimate formula to make managing your team easier WHILE driving better results

Here’s how to tell if your business is at the messy (but exciting) point of growth that would benefit from a custom Ops Playbook



The Problem?

Does this sound like you?

You have the vision and strategy, but you know you can’t do it all alone. You’ve hired a small team to help you but…

➡️ You have a specific way you like things to get done and your team doesn’t always understand or follow your method

➡️ You want a better understanding of what your team is spending time on and if tasks are being completed efficiently

➡️ You know you should be documenting processes to help your team but the idea of doing that gives you a low-key panic attack (who has the time?!)

➡️ You’re ready to hire more people but don’t have the time to spend ramping them up to be their most successful

➡️ Your team is confused about priorities and who is responsible for what and this causes you to spend too much time answering the same questions over and over

And toughest of all, you're stuck in the weeds meaning your business isn't growing as fast as it could be.

The Solution

An Ops Playbook,
customized to your team and business


I’ve developed a simple formula for making managing easier, allowing business owners to bring out the best in their teams and scale their businesses.


Your Ops Playbook will include simple and lightweight systems for 6 core focus areas that are most important for building and managing an effective team:


➡️ Onboarding - get new hires up and running from Day 1

➡️ Priorities - make sure everyone is clear on what’s most important and what their role is in growing the business

➡️ Expectations - turn “why don’t they just…” into “they just get it”

➡️ Work Tracking - get clear on the status of projects and how much capacity team members have

➡️ Decisions & Delegating - end the days of being a bottleneck and empower your team to step up

➡️ Performance - make sure everyone knows what success looks like and how they’re being evaluated

Schedule your FREE strategy call

What to Expect
When You Sign Up

>> We’ll meet for a 4-hour deep dive into the 6 focus areas - you will walk away from this call with IMMEDIATE actions to implement to save time and money

>> I will design and create an Ops Playbook for your business

>> I will present the Ops Playbook to your team to introduce it and land the value it brings

>> You’ll receive 3 months of implementation support/coaching customized to whatever will bring the most value to you and/or your team

The Formula:

A customized roadmap + 3 months of implementation support

This program is right for you if...

  • You are eager to scale your business and grow your team

  • You want to be able to move faster without hiring more people

  • You want to better optimize your time as a founder or CEO

  • You want to keep great talent or reduce employee turnover



The results speak for themselves...


I've just been completely floored, amazed and then now beyond freaking excited to implement, how she was able to so quickly deliver and come in and just get it and see our team for what it is and the potential that we have and where I can enhance all of those things, including personally... And there's already been every few hours something comes up where I'm like, I have the playbook. I know this answer. Thank you Lia.

- Lindsay Kirby, CEO/Founder, Sculpt Wellness

"Lia's many talents, experience, and practical approach to building resilient high-performing teams is unmatched. I can't think of a better way to elevate your organization and find deeper enjoyment in your work."

- Jason Lawrence, Engineering Director at Google


I'm Lia, the Team Whisperer

Bestselling author of Unstuck, TEDx speaker, host of the Managing Made Simple podcast, and organizational effectiveness consultant with experience leading team operations across Google, Microsoft, Apple, and Bank of America. 

When the pandemic turned workplace culture and team dynamics upside down, my passion for building effective teams became my purpose, and left a thriving career in tech to drive transformation in the workplace at scale. My motto is “disruption without destruction,” and I offer simple action-oriented solutions to get teams working at their best. 

As the Founder of the The Workplace Reframe organizational strategy firm, I now equips innovative organizations of any size and industry with the tools to cultivate inclusive, motivated, high performing teams resulting in higher retention, more efficiency, and better business results. I'm a sought after expert in the media, featured across Inc, FastCompany, ABC News, CNN Business, US News & World Report, HBR, and more.

Ready to get started?

THREE ways to work together

Signature Program: Ops Playbook

For business owners and entrepreneurs with 5-50 employees
(including part-time employees or contractors)

4-hour deep-dive into each of the 6 focus areas for building an effective team. You will come away from this call with IMMEDIATE actions to implement that will save you time and money. 

Design & creation of your Ops Playbook, customized to your business

Presentation to your team to introduce the playbook and land the value it brings

3 months of implementation support/coaching for you and your team (can be used for 1:1 coaching for business owner/managers/team members, development of templates and resources, business growth strategy sessions, workshops for the team)

Schedule my strategy call!

Team Whisperer Monthly Consulting

For business owners and entrepreneurs who want management and team operations expert in their pocket to help wherever is MOST NEEDED that month

This program includes FOUR HOURS of time per month, typical examples include: 

  • Consulting/coaching calls - these can be used by the business owner, individual team members, or groups (working sessions, coaching, etc.)

  • Development of processes or systems - connecting with team members to understand gaps, mapping out simple lightweight processes to resolve them 

  • Review and feedback on team-related content, or creation of new content - for example job descriptions, processes, SOPs, plans, etc.


Support over text/voice message to answer questions that happen in the moment, like how to handle a tough situation, or bouncing off quick ideas

Schedule my strategy call!

Team Whisperer SOS Call

For or entrepreneurs or business owners stuck in a challenge, wanting quick tools to implement immediately

60-min coaching session diving into any areas you are feeling stuck in your business

Topics include:

- Setting a vision for your business or company values
- Quick ways to optimize your time
- Setting clear expectations and goals for part time and contract workers
- Tools and strategies for tracking work and time, and a plan for implementing it on your team
- Or whatever is top of mind


Book my call!

I cannot wait to support you in building your best possible team

 Schedule your strategy call today,
or email me at [email protected] with any questions.


Let's get you ready to scale.