I'll be the first to recognize the word “accountability” comes with a lot of baggage. But across a decade working in team operations in tech at some of the most influential companies in the world, and as an organizational effectiveness consultant, I've never been proven wrong: accountability is the secret to building effective teams.
When we reframe our definition of accountability from blame, punishment, or even micromanagement to OWNERSHIP, the result is teams that rally behind a common definition of success, step up to surface solutions instead of problems, and have a better relationship with feedback, resulting in higher motivation and a greater sense of wellbeing.
How do we do it?
You've come to the right place….Gimme those tips!